gt99 tap Terms and Conditions

gt99 tap is an online gaming and sports betting platform operated for Bangladeshi users. These Terms form a legal agreement between gt99 tap and the user.

Accessing, registering on, or using any service on this platform means you have read, understood, and fully accepted these Terms. If you disagree with any part of these Terms, please refrain from using this platform.

gt99 tap reserves the right to change these Terms at any time without prior notice. Continuing to use the platform after updated Terms are published will be considered acceptance of the new Terms.

1.1 Scope of Terms

These Terms apply to the gt99 tap website, mobile application, all game categories — casino, slots, sports betting, live casino — and all digital channels including customer support services.

1.2 Language and Interpretation

These Terms have been prepared in Bengali and the Bengali version holds the highest authority. In the event of any interpretational dispute, the Bengali text will be considered final.

To enjoy services on gt99 tap, creating a personal account is required. All information provided during registration — name, date of birth, mobile number, and others — must be completely true and accurate.

2.1 One Person, One Account

Each person may operate only one account. Creating multiple accounts under the same person's name is strictly prohibited. In the event of a breach of this rule, all associated accounts will be permanently closed and deposited funds may be forfeited.

• It is the user's responsibility to keep their account password confidential.
• Access to the account must not be given to any third party without authorisation.
• If a password is forgotten, it can be recovered using the registered mobile number.
• If any suspicious activity is noticed, the support team must be informed immediately.

2.2 Identity Verification (KYC)

To maintain a secure environment, gt99 tap reserves the right to verify a user's identity. A copy of the National ID card or other government-issued ID may be required before processing a withdrawal or upon request by gt99 tap. Some services may be limited until verification is complete.

At the time of registration, the user confirms that they are over 21 years of age and are using this platform of their own free will. gt99 tap reserves the right to verify the age of any account and may suspend services until verification is complete if underage use is suspected.

3.1 Geographic Restrictions

gt99 tap reserves the right to restrict services for users from certain countries or regions. Users accessing the service from outside Bangladesh are solely responsible for complying with local laws.

For deposits and withdrawals on gt99 tap, bKash, Nagad, Rocket, Upay, and bank transfers (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major scheduled banks) can be used. The minimum deposit is ৳200 and the minimum withdrawal is ৳1,000 for each method.

4.1 Deposit Terms

• Deposits must be made from a payment account registered in your own name.
• Deposits through third parties are not accepted.
• The minimum deposit limit is ৳200 — this applies to every payment method.
• Once a deposit is successfully completed, the balance will be added to the account.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. After a request is accepted, funds are generally sent within 10 to 45 minutes. Withdrawal requests must be made through a registered payment method and the account's identity verification must be complete.

4.3 Refund Policy

Funds once used in a game cannot be returned. However, if a deposit does not appear in the account due to a technical error, you may contact support with evidence to submit a request, and the issue will be resolved after verification.

gt99 tap offers various bonuses and promotions, each with its own rules. The following general terms apply to all bonus claims and usage.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: a ৳1,000 deposit will add ৳2,000 in bonus, bringing the total balance to ৳3,000. To withdraw the bonus funds, ৳2,000 × 15 = ৳30,000 must be wagered.

5.2 General Bonus Terms

• Bonuses may only be claimed by eligible account holders.
• Multiple bonuses from a single promotion cannot be claimed unless the terms explicitly state otherwise.
• Bonus funds cannot be withdrawn before the wagering requirement is met.
• gt99 tap reserves the right to change or cancel bonus offers.
• If a bonus is claimed using a fake account or by dishonest means, the associated account will be closed.

5.3 Other Promotions

gt99 tap runs various promotions including weekly reload bonuses, cricket festival bonuses, birthday special rewards, and referral bonuses. The specific terms of each promotion apply separately and are detailed on the promotions page.

gt99 tap offers various types of games including slots, live casino, blackjack, cricket betting, virtual sports, and fishing games. Each game has its own rules, which can be found within the game.

6.1 Finality of Results

The result of every successfully completed game is final. If a game result remains undetermined due to a technical error, the bet for that round will be voided and the funds returned. For sports betting, rules apply based on the event's circumstances and outcome.

6.2 Betting Limits

gt99 tap sets minimum and maximum betting limits for each game and betting market. These limits are clearly shown on the game page and gt99 tap may change them as needed.

6.3 Fair Play Policy

All games on gt99 tap are operated using verified Random Number Generator (RNG) technology, which ensures the impartiality of results. Live casino games are operated through Evolution, Pragmatic Play Live, and other reputable studios.

The following activities are strictly prohibited on the gt99 tap platform and will result in permanent account closure if carried out:

• Operating games using automated bots, software, or algorithms.
• Exploiting weaknesses in the bonus system to gain an unfair advantage.
• Repeatedly claiming bonuses by creating multiple accounts.
• Using the platform for money laundering or illegal financing.
• Fraudulent conduct toward other users.
• Misconduct or harassment toward gt99 tap staff.
• Attempting to breach the platform's security systems.

gt99 tap reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• Evidence or suspicion of involvement in prohibited activities.
• Providing false information during identity verification.
• Evidence of an age limit violation.
• Extended inactivity on the account.
• Account closure at the user's own request.

8.1 User's Own Request

Any user may request account closure via 24/7 live chat or email. If there is a valid withdrawable balance at the time of the closure request, it will be returned through the designated process. If you wish to voluntarily limit your account for responsible gaming reasons, visit the Responsible Gaming section for details.

gt99 tap is not liable for any direct or indirect financial loss if that loss arises from the following:

• Internet connectivity issues or power outages.
• Technical faults with the user's device.
• Delays or failures by third-party payment services.
• The user's own negligence or poor decisions.
• Circumstances beyond gt99 tap's control (force majeure).

gt99 tap does not provide personal compensation for any money lost in gambling. The decision to bet within one's own means before playing is entirely the user's own. To learn more about all gt99 tap services, visit the About Us page.

All policies regarding the collection, storage, and use of users' personal information by gt99 tap are described in detail in a separate document. For the full details on data protection, please read our Privacy Policy.

10.1 Data Protection

gt99 tap keeps users' financial and personal information secure through SSL encryption and other technical measures. OTP verification is used for account access.

10.2 Sharing Information with Third Parties

Users' personal information is not shared with third parties beyond what is necessary for payment processing, meeting legal obligations, and preventing fraud.

If any game result shows an abnormality due to a software or hardware fault, gt99 tap reserves the right to declare that round void and return the wagered amount. If a win is incorrectly displayed due to a software error, that win will not be considered valid.

11.1 Service Interruption

gt99 tap reserves the right to temporarily suspend service for maintenance or any other reason. All bets active during this period will be safe and will be settled normally once service is restored. For any questions about the service, please visit our Frequently Asked Questions.

gt99 tap reserves the right to update these terms and conditions at any time. For significant changes, a notice will be posted on the platform and/or sent via registered contact details.

Continuing to use the platform after the updated terms take effect means you have agreed to the new terms. If you do not agree with the new terms, you may request to close your account.

Contact

If you have any questions or complaints regarding these terms and conditions, please contact the gt99 tap support team. Support is available 24 hours a day, 7 days a week in both Bengali and English via live chat and email.